Is only one deck playing back light shows?
If this is the case you may need to activate the crossfader link button in Serato Video.
Note: You DO NOT need Serato Video running in order to use SoundSwitch.
SoundSwitch requires the X-F Link button in Serato Video to be active in order to sync with the crossfader position.
Step 1: Open Serato Video
Step 2: Check if the X-Fader link button is active
Not Active
Press to Activate
Also, insure that both LINK buttons are enabled on the upfaders
If you are still having trouble please contact us at support@soundswitch.com
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