Plug & Play:
Your SoundSwitch hardware unit has been designed to be plug and play.
Follow these steps:
1. Connect the hardware unit using the USB cable
2. Next, connect the DMX cable
3. Open the SoundSwitch App
For best results, always connect your hardware unit before opening the SoundSwitch application.
Once you have opened the software, your hardware unit will illuminate indicating that it is receiving a signal. If you do not see any indication from your hardware unit shut everything down and try the steps above once more. If you still have no luck after this, please contact customer support at: firstname.lastname@example.org