Firstly, sign into soundswitch.com and check out the order tracking page via the link in your account drop-down menu, which is located in the top right-hand corner of the site. If your hardware is still on its way we apologise for the delay.
If something else is awry then send us an email including your name and order number: firstname.lastname@example.org
Delays in delivery times and shipping issue my arise due to the current Covid-19 pandemic
We will get back in touch ASAP.