Frequently Asked Questions

Is only one deck playing back light shows? If this is the case you may need to activate the crossfader link...

If you are using Windows:Serato DJ requires a software called Bonjour to be installed on Windows computers ...

SoundSwitch custom light show files, Autoloop files and venue information are kept in your SoundSwitch Libr...

Ok, let's get you sorted. If you have purchased the hardware online or from a dealer and would like to acti...

Information for Existing SoundSwitch Users (existing users prior to SoundSwitch 2.0 release)If you already ...

SoundSwitch supports the following file types: Audio: - mp3 - m4a - wav - flac - ogg - aiff/aif Video: - mp...

SoundSwitch Minimum System Specs: Supported Operating Systems    Mac OS X 10.15Mac OS X 10.14Mac OS X 1...

  Fixture Library: The SoundSwitch fixture library contains definitions for a large number of different DMX...

SoundSwitch Explained: SoundSwitch is a Digital Lighting Workstation that lets users create lighting displa...

Compatible Hardware: SoundSwitch connects to any authorised Serato DJ compatible Controller or Mixer. Follo...

What is DMX? SoundSwitch uses the DMX512 protocol to control lighting fixtures. We won't get into the techn...

Availability We currently ship to the following countries: Austria, Belgium, Bulgaria, Croatia, Canada, Rep...

Hardware Delivery: Firstly, sign into soundswitch.com and check out the order tracking page via the link in...

Lets Talk: We'll get this sorted. Click here to get in touch.  

Fixture Adresses: To set the DMX address on the fixture the best place to start is the user manual. There a...