Frequently Asked Questions

How to Activate Your 3 Months Free SoundSwitch License with Hardware Purchase
Ok, let's get you sorted. If you've purchased SoundSwitch hardware online or from a dealer and want to activate your 3 months of free usage, follow...
Mon, 11 Sep, 2023 at 9:36 PM
SoundSwitch Software Subscriptions Explained
Explaining Software Subscriptions Discover the three subscription options available with the launch of SoundSwitch 2.0 software:   1. Monthly Subscrip...
Wed, 1 Nov, 2023 at 10:10 PM
What is DMX?
What is DMX? DMX, which stands for Digital Multiplex, is a protocol used by SoundSwitch to control various lighting fixtures. In simple terms, it's ...
Wed, 1 Nov, 2023 at 10:10 PM
What Fixtures are Supported by SoundSwitch?
Supported Fixtures in SoundSwitch: SoundSwitch is compatible with a wide range of DMX fixtures to elevate your lighting experience. Here's what you ...
Wed, 1 Nov, 2023 at 10:11 PM
One of My Fixtures Isn't in the SoundSwitch Library...Help!
If your lighting fixture is not listed in the SoundSwitch Fixture Library, you have two options: 1. Request a Fixture Profile: You can contact the Sound...
Tue, 3 Oct, 2023 at 9:36 AM
Fixtures Not Responding in SoundSwitch
If your fixtures in SoundSwitch aren't responding, follow these steps to troubleshoot and fix the issue. Checklist: 1. Check DMX Interface    -...
Sun, 26 Nov, 2023 at 8:11 PM
DJ Software Compatibility with SoundSwitch
DJ Software Compatibility with SoundSwitch:  SoundSwitch offers compatibility with various DJ software to ensure that you have the flexibility to use y...
Wed, 1 Nov, 2023 at 10:15 PM
Minimum System Requirements for SoundSwitch
Minimum System Requirements for SoundSwitch: To ensure optimal performance, please make sure your computer meets the following minimum system requiremen...
Sun, 21 Jan, 2024 at 3:21 PM
Control One FAQ's
Control One FAQ's: Here are answers to some of the most frequently asked questions about the Control One: 1. Do I still need the Mic...
Tue, 24 Oct, 2023 at 6:44 PM
SoundSwitch Explained
Introduction to SoundSwitch: SoundSwitch is a powerful Digital Lighting Workstation (DLW) designed to seamlessly synchronize your lighting shows with y...
Wed, 1 Nov, 2023 at 10:16 PM
inMusic World Headquarters

200 Scenic View Drive
Suite 201
Cumberland, RI 02864
United States

inMusic Brands Europe LTD

Unit 3, Nexus Park, Lysons Avenue
Ash Vale
Hampshire GU12 5QE
United Kingdom

inMusic GmbH

Hans Günther Sohl Str. 4a
47807 Krefeld

inMusic Taipei

7th Floor, NO. 165, Naking East Road
Section 4
Taipei 105

inMusic Japan Corporation

Minami Azabu 1-5-10
Koike Building 1-2F
Minato-ku, Tokyo
106-0047 Japan