Frequently Asked Questions

How Can I Get in Touch?
How to Get in Touch: If you need to get in touch with us, we're here to help! Please reach out through the following channels: - Email Support: ...
Wed, 1 Nov, 2023 at 10:12 PM
How to Setup and Activate Your SoundSwitch Subscription
How to Setup and Activate Your SoundSwitch Subscription In SoundSwitch 2.0, we've introduced flexible subscription payment options, allowing you to ...
Wed, 1 Nov, 2023 at 10:10 PM
Do I Need a Subscription for SoundSwitch V1 Hardware?
Information for Existing SoundSwitch Users (those who had SoundSwitch V1 before SoundSwitch 2.0 release) If you already own a SoundSwitch V1 Interface, ...
Sun, 24 Sep, 2023 at 10:45 PM
Control One Stockists
Control One Stockists: If you're looking for where to purchase the Control One in the USA, Canada, Germany, the Benelux, or the United Kingdom, here...
Wed, 1 Nov, 2023 at 10:12 PM
Can I Use a Third Party Hardware Unit?
Third-Party Hardware Compatibility:  SoundSwitch supports a range of hardware options, including official SoundSwitch DMX hardware and select third-par...
Wed, 1 Nov, 2023 at 10:13 PM
Supported Serato Hardware Controllers
Supported Serato Hardware Controllers SoundSwitch seamlessly connects with a wide range of authorized Serato DJ-compatible controllers and mixer...
Tue, 24 Oct, 2023 at 9:57 PM
Controlling Lasers with SoundSwitch
Controlling Lasers with SoundSwitch Using lasers with SoundSwitch requires a specific workflow to ensure proper control. Here are some key points to keep i...
Thu, 2 Nov, 2023 at 12:31 AM
Music Streaming with SoundSwitch
Music Streaming Integration with SoundSwitch SoundSwitch offers compatibility with streaming services, enabling you to enhance your lighting experience ...
Wed, 1 Nov, 2023 at 10:16 PM
Where is SoundSwitch Available?
SoundSwitch is available for purchase through various dealers and retailers. To find a dealer near you, you can use the following link: Find a SoundSwit...
Sun, 29 Oct, 2023 at 9:01 PM
Nanoleaf Setup and FAQ Guide
Nanoleaf Setup and FAQ Guide Welcome to the Nanoleaf Setup and FAQ guide. This article will walk you through setting up your Nanoleaf fixtures with Soun...
Wed, 1 Nov, 2023 at 10:11 PM
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United States

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