Frequently Asked Questions

How to Activate Your 3 Months Free SoundSwitch License with Hardware Purchase
If you've purchased SoundSwitch hardware online or from a dealer and want to activate your 3 months of free usage, follow these straightforward steps to...
Thu, 5 Sep, 2024 at 10:33 AM
SoundSwitch Software Subscriptions Explained
Explaining Software Subscriptions Discover the three subscription options available with the launch of SoundSwitch 2.0 software:   1. Monthly Subscrip...
Thu, 5 Sep, 2024 at 11:12 AM
What is DMX?
What is DMX? DMX, which stands for Digital Multiplex, is a protocol used by SoundSwitch to control various lighting fixtures. In simple terms, it's ...
Thu, 5 Sep, 2024 at 11:17 AM
What Fixtures are Supported by SoundSwitch?
Supported Fixtures in SoundSwitch: SoundSwitch is compatible with a wide range of DMX fixtures to elevate your lighting experience. Here's what you ...
Thu, 5 Sep, 2024 at 11:20 AM
One of My Fixtures Isn't in the SoundSwitch Library...Help!
If your lighting fixture is not listed in the SoundSwitch Fixture Library, you have two options: 1. Request a Fixture Profile: You can contact the Sound...
Thu, 5 Sep, 2024 at 11:29 AM
Fixtures Not Responding in SoundSwitch
If your fixtures in SoundSwitch aren't responding, follow these steps to troubleshoot and fix the issue. Checklist: 1. Check DMX Interface    -...
Thu, 5 Sep, 2024 at 11:37 AM
DJ Software Compatibility with SoundSwitch
 DJ Software Compatibility with SoundSwitch:  SoundSwitch offers compatibility with various DJ software to ensure that you have the flexibility to use y...
Fri, 30 Aug, 2024 at 9:57 AM
Minimum System Requirements for SoundSwitch
To ensure optimal performance, please make sure your computer meets the following minimum system requirements for SoundSwitch: Supported Operating Syste...
Tue, 3 Dec, 2024 at 3:25 PM
Control One FAQs
Here are answers to some of the most frequently asked questions about the Control One: TABLE OF CONTENTS Do I still need the Micro DMX Interface...
Thu, 5 Sep, 2024 at 11:34 AM
SoundSwitch Explained
Introduction to SoundSwitch:  SoundSwitch is a powerful Digital Lighting Workstation (DLW) designed to seamlessly synchronize your lighting shows with y...
Thu, 5 Sep, 2024 at 11:41 AM
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